Account → Subscription → Client

CPUVPN Connection Guide

First confirm your plan in the panel, then add the subscription to a client. Choose a region, choose a route type, connect, and check that your apps work as expected.

Interface labels vary by platform, system version, and client. This guide uses terms such as “subscription,” “configuration,” and “import” to help you find the right menu. Refer to the user panel and your current client for the exact buttons, supported clients, and permission prompts.

This guide covers the basic steps for your first connection. For route details and billing options, see How to Choose; for specific errors and connection issues, see Common Questions.

Create an Account and Save Your Login Details

Open the “Free Trial” entry point below to go to the CPUVPN user panel’s account creation page. No email required—just a username and password. Fill in the requested details and submit. If your username is unavailable, follow the prompt to choose another one. Use a password you can store securely, and don’t reuse one from another service. You don’t need a subscription link or a client to create an account.

When you’re done, follow the prompts to open the user panel. If you’re taken back to the login page, sign in with the username and password you saved. Manage your plan, subscription, client downloads, and support tickets in the panel. Save the panel link and your login details before continuing so you can find your subscription when you install a client.

“Free Trial” is the entry point to the panel; available features are shown there. This guide makes no assumptions about trial data or duration. If you already have an account, you can sign in to the user panel instead of creating another one. Once you can access your account, go to the Plans section to compare billing options.

Free Trial

Choose a Plan and Review the Billing Terms

Open the Plans section in the user panel. Consider how often you’ll use the service, then compare data allowances. Monthly subscriptions are suited to regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, and ¥28/month for 500GB. Monthly data resets on your subscription start date, not on the first day of each calendar month. Before ordering, review the current plan details and confirm the price, data allowance, and billing period.

If you use the service less often, compare the data packages: ¥158/300GB, ¥358/1000GB, and ¥658/3000GB. They don’t expire and remain available until used. Unlike a monthly subscription, a data package isn’t replenished each month. See all prices on the Plans and Pricing page; this guide doesn’t choose a package for you.

Once you’ve chosen a plan, follow the prompts in the panel to create an order. Check the amount and plan name, then pay with Alipay, WeChat Pay, or USDT. Return to the panel to check the order and plan status. If the external payment page shows payment completed but the panel hasn’t updated, check your order history first to avoid placing a duplicate order. For help, keep your order details and contact support through the panel. Never share your password or full subscription link.

CPUVPN supports unlimited devices and offers a 60-day no-questions-asked refund. If you upgrade mid-cycle, the price difference is converted into remaining days; check the details in the panel. Once your plan status is confirmed, get your subscription. If it hasn’t taken effect, resolve the order issue first—reimporting the client won’t fix billing status.

Choose This Plan

Get Your Subscription and Add It to a Client

Open the account overview in the user panel and look for the subscription, subscription details, or import section. The subscription link lets a client retrieve the route configurations available to your account. It isn’t a website login URL or an installer. Check your plan status first, then use the copy-link or client import option provided in the panel. Follow the panel’s guidance on subscription contents and compatibility.

If the panel offers an option to open the subscription in a client, use it after installing the client. Your browser may ask for permission to open an external app. Check that it’s the client you intend to use before continuing. If the link doesn’t open the client, or your device doesn’t support this option, copy the subscription link and add it manually in the client. Don’t install software from unknown sources just to use the open-in-client option.

For a manual import, copy the entire link without missing any trailing characters, and don’t include any surrounding instructions. A link in a guide might look like https://example.com/sub?token=YOUR_TOKEN; this is a non-functional example. For setup, use the link shown in your own panel. After pasting it into the client, you’ll usually need to save and update the subscription before the route list appears.

Treat your subscription link like an account credential. Don’t post it publicly, put it in shared documents, or include it in screenshots. If an import fails, note the error message. When contacting support, hide the full link. Once you have your subscription, keep the panel accessible and go to the download section to get the CPUVPN client for your system.

Go to Account Overview

Import a Client for Your Platform

All client downloads are available in the user panel. Sign in to download for Windows, macOS, Android, or Linux, then get your subscription. For iOS, the available download option depends on your active plan status in the panel. There are no public installers here, and no third-party tools are recommended unless they’re confirmed in the panel. Select the right operating system and follow the download section’s compatibility notes. If you already have a client, first check that it supports the subscription format provided by the panel.

Get the Client

Windows: Add a Subscription and Enable the Configuration

In the panel’s download section, choose the CPUVPN client for Windows. Follow the installer prompts, then open the app. Find a menu such as “Subscription,” “Configuration,” or “Import from link,” and paste in the link copied from your account overview. Give it a recognizable local name and save it. The name is only for identifying the configuration—don’t put your password there.

Update the subscription and check that the configuration now shows a list of regions or routes. Then set it as the active configuration. If Windows prompts you to allow network access or install a network component, verify that the prompt is for the client you just installed and follow the instructions. Seeing the subscription name alone doesn’t mean you’re connected. For now, don’t run other network proxy tools at the same time. Continue below to choose a route and verify the connection.

macOS: Import a Configuration and Grant System Permissions

Choose the CPUVPN client for your macOS version in the panel and follow the provided installation instructions. If macOS asks you to allow a network extension, add a VPN configuration, or grant network access, open the corresponding System Settings page and follow the prompt. Settings locations vary across macOS versions. Don’t rely on outdated interface labels or disable system security to bypass a prompt.

Return to the client and use its subscription or configuration manager to import the link. Paste the subscription, save it, and update. Once the list appears, select the configuration you want to use. If the connect button works but the connection doesn’t come through, check for incomplete system permissions before reinstalling. For a step-by-step permissions check, see Mac Client Permissions and Route Selection, then return here to verify the connection.

Android: Add a Subscription and Allow the VPN Connection

Download the CPUVPN client for Android from the user panel. If Android asks you to allow installation from this source, first confirm that the file came from the panel’s download link, then follow the system prompt. Open the client and find the subscription, configuration, or add-link menu. Paste the full subscription link, save it, and update. Wait for the region list to load.

The first time you connect, Android may ask whether to allow the client to establish a VPN connection. This is a system network permission prompt. Check the app’s identity and allow the connection, then return to the client to check its status. If the connection drops when you switch apps, check whether Android is restricting the client’s background activity. Settings names vary by device; see Connection and Troubleshooting Help for specific steps. Avoid changing several settings at once, so you can tell what fixes the issue.

iOS: Check the Available Download Option in the Panel

Sign in to the user panel and select iOS in the download section. Get the CPUVPN client using the option available for your active plan. If the panel doesn’t show an available option, return to the account overview and check your plan status. Don’t install configuration profiles from unknown links or share your login details with someone else to set up your device.

After installation, use the client import option provided by the panel or add the link manually on the client’s subscription or configuration page. Update the configuration after importing and check the route list. The first time you connect, iOS may ask to add a VPN configuration. Verify the client’s source and follow the prompt to allow it. Once authorized, return to the client and start the connection. A successful import alone doesn’t mean your network has switched.

Linux: Follow the Download Section’s Compatibility Notes

Linux users can also download the CPUVPN client from the panel. First check that your distribution and environment meet the requirements listed on the page. Add your subscription in the client, update it, and select the configuration you want to use. Follow the client’s instructions for network permissions and startup. This guide doesn’t provide general-purpose commands, which may not suit your existing setup.

Choose a Route, Connect, and Verify It Works

Once the subscription has updated, choose a region and then a route type that’s available in the panel. CPUVPN offers IEPL private lines, transit routes, and direct routes. The options available depend on the region and current list. For your first connection, start with a region supported by the service you want to access; a listed route isn’t necessarily suitable for every website. See the Routes page for regional coverage and the Plan and Route Selection Guide for route type differences.

Select a route and connect, then wait for the client to show a connection status. Next, open the IP Lookup page to check your browser’s current exit details. Compare them with the results from before connecting, if available. With rule-based routing, different websites may take different routes, so one lookup can’t represent every app. Location databases may also be out of date; consider how the apps you use actually work.

Next, open the app or website you want to use, refresh the page, and try a normal action, such as signing in, loading content, or making a request. Opening the home page doesn’t guarantee every feature works. AI Tools and Streaming may also depend on your account region, service policies, content rights, and the target service’s status. A “Connected” status in the client only confirms that the connection process returned a result; it doesn’t replace testing the app itself.

If it isn’t working, check in this order: plan and subscription status, active configuration, system permissions, proxy or routing mode, and the target app. First make sure the subscription updated successfully, then confirm you’re using the configuration you just imported. During troubleshooting, let only the current client manage your network; other network tools can interfere. To compare routes, change only one variable at a time—either the region or the route type—and keep everything else the same so you can see what changed.

If your browser works but one app doesn’t, first check whether the app uses the current mode and whether it needs to be fully closed and reopened. For a deeper look at exit IPs, DNS, and routing rules, see the Guide to Verifying Your VPN Connection or the Help Center. If you still need help, open a support ticket in the panel with your system, client, selected region and route type, and the exact error. Hide your account credentials and subscription details.

You’re all set when you can confirm your account and plan, update your subscription, connect through the client, and verify the apps you need. To set up another device later, follow the same steps: get the client, import the subscription, choose a route, and verify the connection.
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